Appointment

  • Consultations between 9-6pm are via appointment only with every effort made to see those with urgent needs
  • A typical appointment time is 10-15 minutes
  • If you feel you require more time than a standard appointment or you have more than one problem to discuss, please book a long appointment. 
  • Using the Appointuit app or online booking feature, specific types and lengths of appointments can be booked.
  • As our doctors have special interest areas (please see services) they have various days they focus on these and encourage patients to book these via Appontuit or ask our receptionist which days these are held.

Cancellations

Cancelling an appointment is totally understandable. We ask that you cancel your appointment either through Appointuit or by calling our receptionists at least 2 hours prior. This allows other patients to utilise the appointment time. A non attendance fee of 50% of the scheduled fee will be charged to those that don’t cancel their appointment.

Patient Results

In most circumstances if your doctor has ordered blood tests or medical imaging patients are required to make an appointment to discuss the results personally. This provides a high standard of medical care and ensures patient confidentiality as it can be hard to identify a person over the phone. 

Walk in Clinic

From 6-9pm each weeknight and 2-5pm on weekends our medical centre provides a walk in clinic. This is ideal for those unable to obtain an appointment during the day at our clinic, or their usual clinic. It also aims to provide an alternative to the Launceston General Hospital’s Emergency Department for non life threatening symptoms. Patients will be seen in order of arrival however unstable patients will be given priority.

If there is a medical emergency please call 000